Anyone today with a pocket full of money and a visa can import cages into the US. Good news for the consumer - great prices. Bad news for the consumer - what are they made out of?Once an individual goes to China, cuts the deal and returns home to await delivery. No one is left to watch. Older powder coating (originally designed to cover metal lawn furniture) contains zinc. An unsuspecting new cage entrepreneur would have no idea that a lesser grade of powder coating may be substituted.
Unauthorized substandard metal and components are constantly found in Chinese consumer items. Small cage importers who sell their goods on large auction sites and bird shows may never know if they've been duped. Even if they find out - they have no recourse and end up selling their cages off to recoup their investment.
The companies Windycityparrot.com represent dozens of years of experience in trading with China. They have sound relationships and are large enough so if a Chinese manufacturer were to change the rules - the Chinese factory would risk losing far too much business.
2. How committed is the bird cage company to customer service?
We've dealt with some bird cage companies who's idea of communication is voicemail. If you have a question - you want an answer, not "we'll return your call within one business day." If we drop ship a bird cage to you we want you to have a tracking number - not just an invoice in the mail a week later.
Spare parts? Let's face it, any mass produced item can have imperfections. Shipping (damage) happens. You have a live animal waiting for a home. You need replacement parts not promises.
3. How deep is their inventory?
Catalogs are great. But if a company offers 5 colors and only has 2 of those colors in stock, what's the point? Our cage manufacturing partners maintain deep inventories of their entire cataloged bird cage line.
So before you click that "send my order," ask yourself - "the cage has a really clever name, but who made it and where did it really come from?"
We at Windy City Parrot have done the research to bring you the best and safest bird cages at the best possible prices for your birds.
Thank you for shopping with us.
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