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| Home > Free Shipping Policy |
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- $49 Orders Ship Free* in the continental US
- $5.99 Flat rate shipping if your order total is less than $49
- Free shipping does not apply to locations out of the 48 contiguous US States, military or air force bases (unless you have a street address, NO PO Boxes).
- Find shipping & return policies here
- Bulk food items priced per shipping zone**
- All Cages, Stands & Aviaries (Over $49) Ship Free Too!
* Orders $49.00 or over ship for no additional cost. If products are returned, the outbound shipping cost spent to ship to you will be deducted from your refund. Plus a 10% restocking fee (25% on cages and stands)
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** Why we offer zone shipping on large bags of bird food
On a 1 pound item the difference between FedEx zone 1 & zone 8 is only 32 cents. On a 20 pound bag of food the difference between FedEx zone 1 & zone 8 is $15.00. We feel by dividing that $15 up by zone we give those customers closer to the product a better value rather than just adding $15 to every bag of food.
You also know the cost up front with zone shipping so you don’t have to mess around with a shipping calculator which makes check out quicker.
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Coupons - Frequently Asked Questions |
Where do I enter the coupon code?
When you click the "Shopping Cart" link you'l be taken to the "Shopping Cart" Look for the words:
"Have any gift certificates or promotional claims codes? Enter them here.
Enter the coupon code and click the "Apply" button. Enter the Gift Certificate code and click the "Apply" button.
Some coupons will automatically populate the check out price without entering and offer the discount, look at your running total to see the discount applied.
Your discount will now be indicated in the right column along with a new total. |
Can I use more than one coupon on the same order?
Time has taught us that it is wise to only offer one coupon per order. |
Can I use a coupon AND redeem my Rewards?
Yes, however you will need to complete your main order separately from your Rewards Order.
Once you have completed your main order, you can re-enter your account and redeem your rewards. One Rewards item per order until you have used them up.
If you just have rewards to redeem, you can just enter your account and go right to the Rewards Section of your account. Can I use a coupon AND a Gift Certificate? Yes Do you ship Internationally? Yes, Please select the option below during check out which will give international shoppers the most accurate shipping rates including broker fees, VAT and duties. (sorry, no Free Shipping out of the continental US or to Hawaii, Alaska, APO/FPO/DPO Military bases)
| - Outside the U.S. - |
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