To determine international shipping charges on Windy City Parrot Navigate to
- place items in the cart
- click the shopping cart link at the top of the page
- and then click the “INTERNATIONAL CHECKOUT” button
- you will be redirected to our international shipping partner site http://internationalcheckout.com
- Their site will provide you exact shipping costs including any duties and taxes applicable to your postal code so you can decide whether or not you want to proceed with the order.
- You will have the option of paying with the currency of your choice. More than 150 currencies are accepted
- Pre sales questions regarding international shipping or if you’re seeking the status of your international order, you’ll find answers by International checkout in multiple languages around the planet or on their site http://internationalcheckout.com
- Please find their contact us page here
Hope that helps
Yesterday I received my order number WCP-57541 (3 32oz Lixit bottles and 3 32oz Lixit stoppers). I realized immediately upon opening the box that I had purchased the incorrect size – what I really need are 3 16oz Lixit bottles and 3 16oz Lixit stoppers).
I’d like to return these and exchange them for the 16oz versions. Please advise how to do this. I purchased the bottles when you were having one of your sales (I believe 10% off?) and I purposely purchased enough to get free shipping.
My total (with discount and free shipping) came to $66.04. I’d be happy to do an exact exchange for the 16oz bottles and stoppers, even if they would cost less.
Also, I’d like to place the order for the 16oz bottles and stoppers ASAP. Please let me know the most convenient (for you) and cost effective (for me) way of doing this.
Thank you very much!
I am sorry you ordered the wrong size bottles on your order.
You can ship them to our store at the address below for a refund minus the cost of shipping we paid to send them to you.
Please pack carefully so the items do not break on their way to us. We cannot refund for broken product returns, insuring the package may be prudent.
If you re-order the correct bottles, before we receive the return, we will waive the 10% restocking fee.
All returns must be made within 30 days of your receipt of the shipment (by 9/19)
You can go ahead and order the ones you need online any time.
We currently have a special free shipping at $49.00 so it is a good time to save on shipping costs.
I can give you a one time only 10% off coupon for this order XXXX, use it during check out for the 10% off you received prior.
If you have any difficulties, please call me at 312-492-9673. 10 am CST to 5 PM.
Catherine Tobsing, President
Windy City Parrot Birdie Boutique
Listed below are our standard shipping services. If you have special needs please call 312-492-9673 (Chicago local) 877-287-0810 Toll Free (Chicago Suburban & Out of State) or contact us
Orders placed by 1:00 PM CST typically ship within 1-5 business days. We ship from several locations across the United States depending on the items ordered. This will determine shipping time as well.