Free Shipping Orders Over $49 and $6 ships small orders

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$49 Orders Ship Free* in the continental US

$6 Flat rate shipping** if your order total is less than $49

Free shipping does not apply to locations out of the 48 contiguous US States, military or air force bases (unless you have a street address, NO PO Boxes).
Find shipping & return policies here

All Cages, Stands & Aviaries (Over $49) Ship Free Too!

  • * Orders $49.00 or over ship for no additional cost. If products are returned, the actual outbound shipping cost spent to ship to you will be deducted from your refund. Plus a 10% restocking fee (25% on cages and stands)
  • ** Orders Under $49.00 Shipped at $6. If products are returned, the actual outbound shipping cost spent to ship to you minus the $5.99 will be deducted from your refund. Plus a 10% restocking fee (25% on cages and stands).
Do you ship Internationally? 

We ship to more than 150 countries using a global shipping partner. They will determine not only the cost of shipping but any duties and taxes that may be applicable in your country. You will have the option to pay in your own currency, US dollars or the currency of your choice


Where do I enter a coupon code?

When you click the “Shopping Cart” link you’ll be taken to the “Shopping Cart” Look for the words:

“Have any gift certificate codes or promotional claims codes? Enter them here.

Enter the Gift Certificate code and click the “Apply” button. 

Enter the coupon code and click the “Apply” button.
Some coupons will automatically populate the check out price without entering and offer the discount, look at your running total to see the discount applied.

Your discount will now be indicated in the right column along with a new total.

Can I use more than one coupon on the same order?
Time has taught us that it is wise to only offer one coupon per order.

Can I use a coupon AND redeem my Rewards?
Yes, while logged in and before checking out, you can redeem your points on 100’s of items. Just look for the long green and white banner under the green Add To Cart button that shows the amount of points needed to redeem that item. If you have enough points, click on the banner and it will be added to your order free of charge.Check your Rewards Points balance in your account when you log in to place an order.Can I use a coupon AND a Gift Certificate code?


15% Off 1st Orders placed on Windy City Parrot

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i have two questions about this promotion. (1) how do you know my order is my first order? (2) how do i receive the 15% off if i don’t have to enter a discount code?
dear sasha
when you go to our website and start entering items into the shipping cart, the website assumes you are a new customer. it starts to calculate a 15% first customer discount. once you go to check out, if you have an account already on file, when you log in (enter your email and password) it will then know if you have ordered before and if so, the 1st customer discount will go away. the discount is built in and automatic for customers the system does not have on file.
if you had already had an order and logged in, the website would recognize this during check out and adjust the discount/coupon codes accordingly, unless they were special promotion codes that required you to enter a coupon code. overall it is quite intuitive.
i recommend that you create an account first, then go shopping, it makes it easier to add and subtract and keep track of items, discounts and your won’t have to enter your name and address more than once
please note “sale” items are excluded from any additional discounts.
thank you
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